PrepQ delivers trade-specific answers to the repetitive questions your customers ask every day, via text and voice, automatically. Built for HVAC, Electrical, and Roofing companies.
Customers who prefer calling get the same instant, trade-specific answers. No hold music. No overwhelmed dispatcher.
Every call handled. Every customer answered. Zero staff time.
PrepQ is purpose-built for the questions your customers actually ask, across three of the highest-volume residential and commercial trade specialties.
AC and heating systems, duct work, refrigerant issues, system replacements, emergency service, energy efficiency, maintenance plans, and thermostat setup. Includes manufacturer-specific guidance and seasonal prep.
Panel upgrades, circuit breakers, outlet and switch installation, whole-home rewiring, EV charger installation, generator hookup, surge protection, permits, safety inspections, and code compliance questions.
Full roof replacements, storm damage claims, shingle repair, flat roof systems, gutter installation, flashing repair, leak detection, insurance documentation, warranty questions, and timeline planning.
🚀 More trade specialties coming soon. Plumbing, Landscaping, and more.
Your office spends hours fielding calls that could be answered automatically — using your own words and your company's standards — delivered to every customer, every time.
Your dispatcher's time costs more than PrepQ. Every hour returned to scheduling and job coordination is revenue you're no longer leaving on the table.
Every answer in PrepQ comes from a pre-written library built for your trade, so your company gives the right answer automatically, consistently, and at scale.
Every response comes from an answer library built for HVAC, Electrical, and Roofing and tailored to your company. No generic AI output.
100+ service categories across HVAC, Electrical, and Roofing — including pre-service checklists, permit guidance, local code context, and post-service care instructions.
Customers get answers via text or voice the moment they reach out — not when your phone finally gets answered. Every answer is logged, timestamped, and audit-ready.
Flat rate per provider. No per-text or per-call fees. No setup fees. Cancel anytime.
Bought separately, Text and Voice come to $278/mo per provider. Together they're $200 — a 28% saving.
Use PrepQ to reclaim office hours, answer every customer instantly, and win more business before a competitor picks up.
PrepQ is an AI-powered text and voice customer service assistant built exclusively for trade contractors. Every answer comes from a pre-written answer library built for your trade and tailored to your company, not generated by general-purpose AI. PrepQ serves HVAC, Electrical, and Roofing companies across the United States.
The platform addresses one of the highest-friction problems in the home services industry: repetitive customer calls before and after service appointments. When a customer calls to ask whether they need to be home during an HVAC tune-up, whether a permit is required for a panel upgrade, or how long a roof replacement will take, PrepQ answers automatically via text message or voice call, with the answer your own team would give. We estimate a 71% reduction in repetitive customer calls and about $19,000 a year in admin savings.
Unlike ChatGPT, Google Gemini, or other general AI assistants, PrepQ is not a chatbot. It is a structured trade knowledge platform. Every answer comes from a pre-written library built for your trade and covers service-specific nuances, including local permit and code context. General AI tools hallucinate, generalize across trades and regions, and cannot be trusted for customer-facing communication. PrepQ gives customers the answers your own team would give, delivered automatically at scale before the customer ever picks up the phone.
HVAC (40+ service categories): Central air conditioning installation and repair, furnace replacement, heat pump systems, ductless mini-splits, duct cleaning and sealing, refrigerant recharge, thermostat installation and smart home integration, HVAC maintenance plans, emergency service dispatch, energy efficiency audits, air quality and filtration systems, humidifiers and dehumidifiers, zoning systems, and seasonal tune-up preparation.
Electrical (35+ service categories): Electrical panel upgrades (100A to 200A and above), circuit breaker replacement, GFCI and AFCI outlet installation, whole-home rewiring, EV charger installation (Level 1 and Level 2), standby generator hookup and transfer switch installation, surge protection, outdoor and landscape lighting, ceiling fan installation, smart home wiring, permit and inspection coordination, safety inspections and code compliance audits.
Roofing (30+ service categories): Asphalt shingle replacement, metal roofing installation, flat and low-slope roofing systems (TPO, EPDM, modified bitumen), storm damage assessment and insurance claim documentation, hail and wind damage repair, shingle repair and patching, roof leak detection and repair, flashing installation and repair, gutter and downspout installation, skylight installation, attic ventilation, ice dam prevention, manufacturer warranty registration, and HOA color approval assistance.
What is PrepQ? PrepQ is an AI-powered customer service platform for trade contractors that delivers trade-specific answers via text and voice, 24/7.
How does PrepQ reduce customer phone calls? PrepQ intercepts common questions before they reach your office, delivering instant answers via text or voice, with an estimated 71% reduction in repetitive inbound calls.
Where do PrepQ's answers come from? From a pre-written answer library built for HVAC, Electrical, and Roofing and tailored to your company's services and standards.
How is PrepQ different from ChatGPT or general AI? PrepQ is a structured knowledge platform, not a chatbot. Every answer is trade-specific and pre-written, not generated on the fly.
Does PrepQ work via text and voice calls? Yes. PrepQ handles both SMS text conversations and inbound voice calls with the same answer library.
How do I get PrepQ for my company? Schedule a demo at prepq.co. We'll customize your answer library and have you live within 3 business days.